1. Introduction
These Terms & Conditions govern all interactions with Melbourne Epoxy Culture—its services, website (https://melbourneepoxyculture.com.au), and related offerings. By using our site or services, you agree to be bound by these Terms.
2. Services & Quotes
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We provide epoxy flooring services across Melbourne, including industrial, commercial, and residential installations. Quotes are valid for 30 days and may change due to site conditions, material costs, or regulatory updates. Urban Concrete Floorsfloorillusions.com.au
3. Access & Preparation
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Clients must ensure clear, safe access to the work area, including power and water supply. Unforeseen obstructions may lead to site inspection charges or schedule delays. Urban Concrete Floors
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Melbourne Epoxy Culture is not liable for damage to items not removed prior to installation. floorillusions.com.au
4. Installation & Safety
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Warning signage (e.g., “Wet Floor”) will be installed during works. Clients must comply with all safety measures. Epoxy Flooring Queensland
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Epoxy curing times must be respected (e.g., no traffic for 24–48 hours), ensuring floor performance and warranty validity. Epoxy Flooring Adelaide
5. Cleaning & Maintenance
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Use only pH-neutral cleaners. Harsh chemicals or improper cleaning void warranties. Immediate spill cleanup is required to avoid staining. Epoxy Flooring Adelaide
6. Warranty & Defects
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A workmanship warranty is provided (e.g., 3 years residential; 1 year commercial), subject to adherence to maintenance guidelines. Flooron
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Minor imperfections inherent to hand-laid epoxy (e.g., roller marks, small undulations) are not considered defects. Epoxy Flooring Queensland
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Defects must be reported in writing within 7 days of completion for inspection and resolution. floorillusions.com.au
7. Payments & Charges
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A deposit is required to confirm booking. Project payments must align with the agreed schedule. Delays in payment may attract late fees or pauses in work. Urban Concrete Floors
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Changes in schedule due to weather, material delays, or other factors may incur additional costs. Urban Concrete Floors
8. Liability
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Melbourne Epoxy Culture is not liable for ambient site conditions, external damage post-installation, or misuse beyond standard care. floorillusions.com.au
9. Amendments
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We reserve the right to update these Terms at any time. Continued use indicates acceptance of changes. Epoxy Flooring Adelaide
10. Governing Law
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These Terms are governed by Victorian (Australia) law. Disputes will be resolved within Victoria’s appropriate courts.